Evening Shift (6pm-11pm)
General Duties:
At the beginning of the shift:
- Meet with the volunteer on the previous shift to become aware of any important issues and obtain keys from them.
- Check the bulletin board and log.
- Keep both file cabinets LOCKED AT ALL TIMES for security reasons.
- Log any information which should be shared with the staff and advise the next shift volunteers of any problems or unusual situations: DATE AND SIGN WITH FIRST NAME AND LAST INITIAL all entries in the log book.
- Do not store food for any guests, except medical reasons.
- Take phone referrals and complete intake forms as necessary.
- Help with cleaning (e.g. vacuuming as needed), sorting, answering the phone and door.
- Replenish supplies in kitchen (i.e. toilet paper, paper towels, and guest supplies (personal hygiene kits and individual items in drawers).
- Keep an eye on various forms used. Become familiar with the copiers in the office and front room. Make copies of forms using the Master in the blue binder by the copier. Otherwise leave a note stating what forms need to be replenished.
Shift Duties:
- Record guest’s arrivals and departures on the Day sheet. A guest is limited to go in/out 3 times from 4:00-10:30PM.
- Supervise cleaning of the dining rooms, dishwashing, pots and pans, and mopping of the kitchen floor.
- Refrigerate leftover food in plastic containers labeled with date and contents.
- Check that the dishes have been washed according to directions above the sterilizer and that all dishes and utensils are dried before being put away. Make sure that the women’s dining room has 10-12 of each item (cups, glasses, plates, bowls and enough silverware) before taking anything into men’s dining room. Also, make sure serving dishes stay in kitchen and are put away correctly. The same applies to snack dishes.
- After the supper dishes are completed, be sure that all long forks and cutting knives are washed, dried, and locked in the knife drawer.
- If large quantities of food are left from supper, please put food in aluminum containers, mark contents and date, THEN place the container in the freezer in the women’s dining room.
- A light snack is served at 8:00PM. It should be cleaned up by 10:00PM.
- Check the pantry and kitchen to see that all dishes and pots/pans are cleaned and put away.
- When answering the door later in the evening, you may have someone accompany you or use the window in the door to speak to the person at the door.
- Be available for guests’ needs (e.g., medications).
- Fill clothing requests if possible.
- Make sure bags with guest’s belongings are properly recorded and placed in appropriate Guest Belongings closet. No bags or items should be left in the hallway. If guest is leaving be sure to pack their meds, cell phone, etc. from the file cabinets-check overflow drawer too.
- Make out the next day’s Day Sheet and work assignments using the Chore list posted on the bulletin board. Be sure to print the Evening Sheet on green paper.
- Patrol the house 2 to 3 times on Men’s side to deter smoking, etc.
- Turn lights on in hallways and stairways for safety reasons.
- Before 10:30pm, make sure the Day sheet is accurate as to who may or may not be in the house.
Remember – We are a team ministry. What we do affects other shifts, for good or bad. Communicate and be consistent.

